Wave incident

Delays in Recurring Invoice generation and Automatic Charges

Major Resolved View vendor source →

Wave experienced a major incident on April 29, 2026 affecting Invoicing and Payments, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:32 PM UTC
Resolved
Apr 29, 2026, 09:47 PM UTC
Duration
4h 15m
Detected by Pingoru
Apr 29, 2026, 05:32 PM UTC

Affected components

InvoicingPayments

Update timeline

  1. investigating Apr 29, 2026, 05:32 PM UTC

    We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.

  2. monitoring Apr 29, 2026, 07:35 PM UTC

    We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

  3. resolved Apr 29, 2026, 09:47 PM UTC

    We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.