Wave incident

Investigating reports of login errors

Critical Resolved View vendor source →

Wave experienced a critical incident on September 22, 2026 affecting Web Application and Accounting and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 06:49 AM UTC
Resolved
Sep 22, 2026, 07:30 AM UTC
Duration
40m
Detected by Pingoru
Sep 22, 2026, 06:49 AM UTC

Affected components

Web ApplicationAccountingInvoicingPaymentsPayrollReceipts ProcessingMobile Application

Update timeline

  1. investigating Sep 22, 2026, 06:49 AM UTC

    We are investigating reports that customers are unable to access Wave. Further updates to follow.

  2. monitoring Sep 22, 2026, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2026, 07:30 AM UTC

    This incident has been resolved.