WatchGuard incident

2026-11-09 - EMEA - WatchGuard Cloud inventory management delays

Ongoing since 06:45 PM UTC, affecting Inventory Administration:::EMEA.

monitoring Nov 09, 2026, 06:45 PM UTC

At approximately 4:30 PM UTC, our internal monitoring alerted us to elevated CPU usage on the API's used to retrieve and update device inventory in the European WatchGuard Cloud Region. Our teams are working to restore normal operations. At approximately 5:15 PM UTC, our teams increased the resource capacity for the inventory allocation API's and are monitoring the service. While these services are being scaled up, customers may notice longer-than-normal delays when adding, updating or viewing product inventory in WatchGuard Cloud. We apologize for the impact this may have caused. We will post our next update in the next 60 minutes, if not sooner.

Started
Nov 09, 2026, 06:45 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 09, 2026, 06:45 PM UTC

Affected components

Inventory Administration:::EMEA

Update timeline

  1. monitoring Nov 09, 2026, 06:45 PM UTC

    At approximately 4:30 PM UTC, our internal monitoring alerted us to elevated CPU usage on the API's used to retrieve and update device inventory in the European WatchGuard Cloud Region. Our teams are working to restore normal operations. At approximately 5:15 PM UTC, our teams increased the resource capacity for the inventory allocation API's and are monitoring the service. While these services are being scaled up, customers may notice longer-than-normal delays when adding, updating or viewing product inventory in WatchGuard Cloud. We apologize for the impact this may have caused. We will post our next update in the next 60 minutes, if not sooner.

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