WatchGuard incident
2026-10-23 - EMEA - ThreatSync delays in incident persistence
Ongoing since 05:03 PM UTC, affecting Incident Persistence:::EMEA.
A fix has been implemented and we are monitoring recovery to ensure incident persistence returns to normal. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 23, 2026, 05:03 PM UTC
We are investigating delays in incident persistence. Once we determine the impact and scale of these we'll post our next update in 60 minutes, if not sooner.
- identified Oct 23, 2026, 06:19 PM UTC
We have identified the cause of the delays affecting incident persistence and are working to mitigate the issue. Incident data may be delayed in appearing in the UI. We will provide our next update in 60 minutes, or sooner. We apologize for any impact this may have had on you or your customers.
- identified Oct 23, 2026, 07:25 PM UTC
We are continuing to work on resolving the delays affecting incident persistence. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
- identified Oct 23, 2026, 09:06 PM UTC
A fix has been implemented and we are monitoring recovery to ensure incident persistence returns to normal. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
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