Wakam Outage History

Wakam is up right now

There were 4 Wakam outages since February 4, 2026 totaling 27h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wakam.com

Minor April 28, 2026

🔴 Incident – Developer Portal Unavailable Status

Detected by Pingoru
Apr 28, 2026, 08:04 AM UTC
Resolved
Apr 28, 2026, 05:10 PM UTC
Duration
9h 5m
Affected: Developer Portal
Timeline · 4 updates
  1. identified Apr 28, 2026, 08:04 AM UTC

    Contrary to our previous update, the incident has not been fully resolved. We are currently experiencing intermittent availability issues affecting the Wakam Developer Portal. Users may experience difficulties accessing the portal or encounter unexpected errors during their session. Our engineering team has been notified and is actively investigating the root cause to stabilize the service as quickly as possible. We apologize for the inconvenience and will provide updates as the situation evolves.

  2. monitoring Apr 28, 2026, 09:44 AM UTC

    A mitigation action has been implemented to restore service. We are closely monitoring the Wakam developer portal. We are currently awaiting further information from our cloud hosting provider to identify the cause of the problem and define a long-term solution. We will keep you informed as soon as we have more information. Thank you for your patience.

  3. monitoring Apr 28, 2026, 11:35 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 28, 2026, 05:10 PM UTC

    The Developer Portal has been stable for the past 8 hours. This incident is now closed. The root cause was traced to an issue on one of our cloud provider's services, which appears to have been resolved. We will continue to monitor availability going forward.

Read the full incident report →

Minor April 2, 2026

Partial disruption on Distributor Portal - 2 April 2026

Detected by Pingoru
Apr 02, 2026, 02:45 PM UTC
Resolved
Apr 02, 2026, 02:30 PM UTC
Duration
Affected: Distributors Portal
Timeline · 1 update
  1. resolved Apr 03, 2026, 12:29 PM UTC

    Play&Plug distributor users experienced a partial disruption on the Distributor Portal between 16:30 and 16:56. The following features were temporarily unavailable: - Product Oversight and Governance (Compliance) - Some dashboard elements, including actuarial reviews The incident has been resolved. All services are now fully operational.

Read the full incident report →

Minor February 25, 2026

[Resolved] Pricing APIs – Service Interruption

Detected by Pingoru
Feb 25, 2026, 05:32 PM UTC
Resolved
Feb 25, 2026, 05:32 PM UTC
Duration
Affected: Pricing API
Timeline · 1 update
  1. resolved Feb 25, 2026, 05:32 PM UTC

    The Pricing APIs experienced a brief service interruption between **15:20 and 15:26 (GMT)** due to a planned infrastructure update. The impact on the service was not anticipated ahead of the maintenance window. The service has been **fully restored** as of 15:26 GMT. We apologize for any inconvenience caused and are reviewing our change management process to prevent similar unplanned impacts in the future.

Read the full incident report →

Minor February 4, 2026

Service Degradation - Partner Data eXchange

Detected by Pingoru
Feb 04, 2026, 02:01 PM UTC
Resolved
Feb 05, 2026, 08:46 AM UTC
Duration
18h 44m
Affected: Distributors PortalPartner Data Exchange
Timeline · 3 updates
  1. investigating Feb 04, 2026, 02:01 PM UTC

    Our application is currently experiencing instability. Users may experience degraded performance or intermittent issues. Our engineering team is investigating and working on a resolution.

  2. monitoring Feb 04, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

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