Wakam incident

Partial disruption on Distributor Portal - 2 April 2026

Minor Resolved View vendor source →

Wakam experienced a minor incident on April 2, 2026 affecting Distributors Portal, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 02:45 PM UTC
Resolved
Apr 02, 2026, 02:30 PM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 02:45 PM UTC

Affected components

Distributors Portal

Update timeline

  1. resolved Apr 03, 2026, 12:29 PM UTC

    Play&Plug distributor users experienced a partial disruption on the Distributor Portal between 16:30 and 16:56. The following features were temporarily unavailable: - Product Oversight and Governance (Compliance) - Some dashboard elements, including actuarial reviews The incident has been resolved. All services are now fully operational.