Wakam incident
Partial disruption on Distributor Portal - 2 April 2026
Wakam experienced a minor incident on April 2, 2026 affecting Distributors Portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Distributors Portal
Update timeline
- resolved Apr 03, 2026, 12:29 PM UTC
Play&Plug distributor users experienced a partial disruption on the Distributor Portal between 16:30 and 16:56. The following features were temporarily unavailable: - Product Oversight and Governance (Compliance) - Some dashboard elements, including actuarial reviews The incident has been resolved. All services are now fully operational.