Wakam incident

Partial disruption on Distributor Portal - 2 April 2026

Resolved after 1 hour, affecting Distributors Portal, on April 2, 2026.

resolved Apr 03, 2026, 12:29 PM UTC

Play&Plug distributor users experienced a partial disruption on the Distributor Portal between 16:30 and 16:56. The following features were temporarily unavailable: - Product Oversight and Governance (Compliance) - Some dashboard elements, including actuarial reviews The incident has been resolved. All services are now fully operational.

Started
Apr 02, 2026, 01:30 PM UTC
Resolved
Apr 02, 2026, 02:30 PM UTC
Duration
1h
Detected by Pingoru
Apr 02, 2026, 01:30 PM UTC

Affected components

Distributors Portal

Update timeline

  1. resolved Apr 03, 2026, 12:29 PM UTC

    Play&Plug distributor users experienced a partial disruption on the Distributor Portal between 16:30 and 16:56. The following features were temporarily unavailable: - Product Oversight and Governance (Compliance) - Some dashboard elements, including actuarial reviews The incident has been resolved. All services are now fully operational.

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