Wakam incident

Service Degradation - Partner Data eXchange

Minor Resolved View vendor source →

Wakam experienced a minor incident on February 4, 2026 affecting Distributors Portal and Partner Data Exchange, lasting 18h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 02:01 PM UTC
Resolved
Feb 05, 2026, 08:46 AM UTC
Duration
18h 44m
Detected by Pingoru
Feb 04, 2026, 02:01 PM UTC

Affected components

Distributors PortalPartner Data Exchange

Update timeline

  1. investigating Feb 04, 2026, 02:01 PM UTC

    Our application is currently experiencing instability. Users may experience degraded performance or intermittent issues. Our engineering team is investigating and working on a resolution.

  2. monitoring Feb 04, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:46 AM UTC

    This incident has been resolved.