Wakam incident

Play&Plug/data-exchange : File submission blocked

Major Resolved View vendor source →

Wakam experienced a major incident on August 12, 2026 affecting Distributors Portal and Partner Data Exchange, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 04:00 PM UTC
Resolved
Aug 12, 2026, 06:47 PM UTC
Duration
2h 46m
Detected by Pingoru
Aug 12, 2026, 04:00 PM UTC

Affected components

Distributors PortalPartner Data Exchange

Update timeline

  1. investigating Aug 12, 2026, 04:52 PM UTC

    We are currently investigating this issue.

  2. identified Aug 12, 2026, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 12, 2026, 06:47 PM UTC

    This incident has been resolved.