🔴 Incident – Developer Portal Unavailable Status

Update timeline

1. identified Apr 28, 2026, 08:04 AM UTC

   Contrary to our previous update, the incident has not been fully resolved. We are currently experiencing intermittent availability issues affecting the Wakam Developer Portal. Users may experience difficulties accessing the portal or encounter unexpected errors during their session. Our engineering team has been notified and is actively investigating the root cause to stabilize the service as quickly as possible. We apologize for the inconvenience and will provide updates as the situation evolves.

2. monitoring Apr 28, 2026, 09:44 AM UTC

   A mitigation action has been implemented to restore service. We are closely monitoring the Wakam developer portal. We are currently awaiting further information from our cloud hosting provider to identify the cause of the problem and define a long-term solution. We will keep you informed as soon as we have more information. Thank you for your patience.

3. monitoring Apr 28, 2026, 11:35 AM UTC

   We are continuing to monitor for any further issues.

4. resolved Apr 28, 2026, 05:10 PM UTC

   The Developer Portal has been stable for the past 8 hours. This incident is now closed. The root cause was traced to an issue on one of our cloud provider's services, which appears to have been resolved. We will continue to monitor availability going forward.