Wakam incident

Play&Plug/Data-Exchange: Calendar Navigation Issues - September View

Major Resolved View vendor source →

Wakam experienced a major incident on October 1, 2025 affecting Partner Data Exchange, lasting 8h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 08:15 AM UTC
Resolved
Oct 01, 2025, 04:54 PM UTC
Duration
8h 38m
Detected by Pingoru
Oct 01, 2025, 08:15 AM UTC

Affected components

Partner Data Exchange

Update timeline

  1. identified Oct 01, 2025, 12:57 PM UTC

    The September calendar box in Play&Plug Data Exchange is currently non-functional. Our technical team has identified the root cause and is implementing a fix. Workaround Available: Until the incident is fully resolved, users can continue their submissions using the "Multi-partnership submission" button as an alternative method. -> guide available here : https://wakam.notion.site/Partner-Data-eXchange-Play-Plug-Distributors-onboarding-v2-209b5182db7e807eb3b5df6a1890b6ff#:~:text=is%20now%20completed-,3.3%20Multi%2Dpartnership%20submission,-If%20you%20have

  2. resolved Oct 01, 2025, 04:54 PM UTC

    This incident has been resolved thank you for your patience.