Voxtelesys Outage History

There were 3 Voxtelesys outages since February 20, 2026 totaling 25h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.voxtelesys.com

Notice April 20, 2026

Restored: PIT Internal Routing

Detected by Pingoru: Apr 20, 2026, 07:25 PM UTC
Resolved: Apr 20, 2026, 11:15 PM UTC
Duration: 3h 50m

Timeline · 3 updates

identified Apr 20, 2026, 11:12 PM UTC

We are addressing a localized routing issue affecting internal traffic within the PIT1 data center.
monitoring Apr 20, 2026, 11:12 PM UTC

The Network Operations team was able to mitigate the issue by implementing a routing change. We will continue to actively monitor.
resolved Apr 20, 2026, 11:15 PM UTC

Mitigations via routing change have continued to be stable. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Read the full incident report →

Notice April 9, 2026

3CX Mobile Push Notification Delivery Issues

Detected by Pingoru: Apr 09, 2026, 12:47 PM UTC
Resolved: Apr 10, 2026, 12:55 AM UTC
Duration: 12h 8m

Affected: Hosted 3CX

Timeline · 3 updates

investigating Apr 09, 2026, 02:53 PM UTC

We are currently investigating reports of some users not receiving push notifications on the 3CX Mobile App.
monitoring Apr 09, 2026, 02:54 PM UTC

We have identified a connectivity issue affecting some push notification deliveries and have implemented a routing adjustment to bypass the specific external routing irregularity. Immediate testing has shown positive results, and that notifications are delivering successfully. No action is required from your end as we will continue to monitor for stability. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
resolved Apr 10, 2026, 12:55 AM UTC

There have been no further reports of missing push notifications and all tests continue to pass. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Read the full incident report →

Minor February 20, 2026

Connectivity Degradation: Cloudflare-Protected 3CX Instances

Detected by Pingoru: Feb 20, 2026, 05:55 PM UTC
Resolved: Feb 21, 2026, 03:07 AM UTC
Duration: 9h 11m

Affected: Hosted 3CX

Timeline · 4 updates

investigating Feb 20, 2026, 06:47 PM UTC

We are investigating monitoring alerts and customer reports of degraded connectivity affecting 3CX instances protected by Cloudflare. Our team is currently coordinating with Cloudflare support to identify the cause and implement a fix.
identified Feb 20, 2026, 06:50 PM UTC

A workaround is rolling out which should restore connectivity immediately for most users; no manual action is required on your part at this time.
monitoring Feb 20, 2026, 07:18 PM UTC

Cloudflare's support has confirmed an issue is occurring with its Magic Transit services. Our engineers have had positive test results for the rerouting of traffic around Cloudflare and are proactively monitoring network traffic to ensure this bypass remains effective while we await a final update from Cloudflare on restoration. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
resolved Feb 21, 2026, 03:07 AM UTC

Cloudflare has reported complete service restoration and officially closed the underlying incident affecting their network. Our network engineering team is maintaining the current network workaround as a proactive measure while we independently verify the stability of their fix. We do not anticipate any further service disruptions related to this event, and we will ensure stability before transitioning traffic back to standard routing.

Read the full incident report →

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