Voxtelesys incident

Recovered: Transient Hardware Fault on SLC 3CX Server Node

Resolved after 14 minutes, on May 6, 2026.

resolved May 06, 2026, 06:51 PM UTC

Our Network Operations team immediately intervened, successfully recovering the server and migrating the affected 3CX instances to a healthy node.

Started
May 06, 2026, 03:43 PM UTC
Resolved
May 06, 2026, 03:58 PM UTC
Duration
14m
Detected by Pingoru
May 06, 2026, 03:43 PM UTC

Update timeline

  1. identified May 06, 2026, 06:46 PM UTC

    A server node in our SLC Datacenter experienced an unexpected transient hardware fault, which briefly affected service for a subset of customers.

  2. resolved May 06, 2026, 06:51 PM UTC

    Our Network Operations team immediately intervened, successfully recovering the server and migrating the affected 3CX instances to a healthy node.

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