Voxtelesys incident

Restored: PIT Internal Routing

Resolved after 3 hours 50 minutes, on April 20, 2026.

resolved Apr 20, 2026, 11:15 PM UTC

Mitigations via routing change have continued to be stable. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Started
Apr 20, 2026, 07:25 PM UTC
Resolved
Apr 20, 2026, 11:15 PM UTC
Duration
3h 50m
Detected by Pingoru
Apr 20, 2026, 07:25 PM UTC

Update timeline

  1. identified Apr 20, 2026, 11:12 PM UTC

    We are addressing a localized routing issue affecting internal traffic within the PIT1 data center.

  2. monitoring Apr 20, 2026, 11:12 PM UTC

    The Network Operations team was able to mitigate the issue by implementing a routing change. We will continue to actively monitor.

  3. resolved Apr 20, 2026, 11:15 PM UTC

    Mitigations via routing change have continued to be stable. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

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