Resolved after 8 hours 48 minutes, affecting Portal and Website, on September 9, 2025.
Our implemented fix has remained stable over the past several hours. We have verified that web content and related services are functioning normally.
Affected components
Update timeline
- investigating Sep 09, 2025, 01:18 PM UTC
We are currently investigating reports that our website is not fully loading for some users. Our engineering team is actively working to identify the root cause of this issue.
- monitoring Sep 09, 2025, 01:41 PM UTC
Our engineering team has implemented a fix for the loading issues, and we are seeing positive test results. We will continue to monitor.
- resolved Sep 09, 2025, 10:06 PM UTC
Our implemented fix has remained stable over the past several hours. We have verified that web content and related services are functioning normally.
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