Voxtelesys experienced a minor incident on September 9, 2025 affecting Portal and Website, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
PortalWebsite
Update timeline
- investigating Sep 09, 2025, 01:18 PM UTC
We are currently investigating reports that our website is not fully loading for some users. Our engineering team is actively working to identify the root cause of this issue.
- monitoring Sep 09, 2025, 01:41 PM UTC
Our engineering team has implemented a fix for the loading issues, and we are seeing positive test results. We will continue to monitor.
- resolved Sep 09, 2025, 10:06 PM UTC
Our implemented fix has remained stable over the past several hours. We have verified that web content and related services are functioning normally.