Vonage incident

IR27357 - Potential disconnection between a small subset of Salesforce orgs and VCC accounts

Notice Ongoing View vendor source →

Vonage is currently experiencing a notice incident, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 10:21 AM UTC
Resolved
Ongoing
Duration
● 3h 3m
Detected by Pingoru
Jun 01, 2026, 10:21 AM UTC

Update timeline

  1. investigating Jun 01, 2026, 10:21 AM UTC

    We are aware of issues that may be impacting your Salesforce integrations. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/ .

  2. identified Jun 01, 2026, 10:50 AM UTC

    We have reverted the configuration change that caused some customer accounts to lose their connection to Salesforce and are proactively working with those affected customers to restore the connection.