Resolved after 1 hour 23 minutes, affecting Inbound Voice Interactions and Inbound Voice Interactions and 1 more, on May 19, 2026.
Vonage services have been fully restored following today’s service interruption, which began at 2026-05-19 15:04 UTC. Full resolution has been confirmed effective 2026-05-19 15:11 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Affected components
Update timeline
- monitoring May 19, 2026, 03:36 PM UTC
We have identified the issue that may be impacting WebRTC traffic in the NAM region and have applied initial mitigations. We will continue to provide further updates within 2h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- resolved May 19, 2026, 05:00 PM UTC
Vonage services have been fully restored following today’s service interruption, which began at 2026-05-19 15:04 UTC. Full resolution has been confirmed effective 2026-05-19 15:11 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
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