Vonage incident

IR27222 - Hungary to Hungary calls not connecting

Minor Resolved View vendor source →

Vonage experienced a minor incident on October 16, 2025 affecting Outbound Voice Interactions and Outbound Voice Interactions, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 10:05 AM UTC
Resolved
Oct 16, 2025, 01:58 PM UTC
Duration
3h 52m
Detected by Pingoru
Oct 16, 2025, 10:05 AM UTC

Affected components

Outbound Voice InteractionsOutbound Voice Interactions

Update timeline

  1. investigating Oct 16, 2025, 10:05 AM UTC

    We are currently aware of an ongoing issue affecting outbound calling Hungary from Hungarian numbers. Our Incident Management team is investigating the issue with priority.

  2. monitoring Oct 16, 2025, 12:05 PM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

  3. resolved Oct 16, 2025, 01:58 PM UTC

    This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.