Vonage experienced a minor incident on October 24, 2025 affecting WebRTC and WebRTC, lasting 4d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 24, 2025, 05:01 PM UTC
We are currently aware of an ongoing issue affecting calls using WebRTC in the NAM region. Our Incident Management team is investigating the issue with priority.
- investigating Oct 24, 2025, 05:39 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
- investigating Oct 24, 2025, 07:20 PM UTC
We are currently aware of an ongoing issue affecting calls using WebRTC in the NAM region. Our Incident Management team is investigating the issue with priority.
- monitoring Oct 24, 2025, 08:28 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
- resolved Oct 29, 2025, 08:09 AM UTC
This incident has been resolved, if you are still experiencing issues please contact support.