Resolved after 7 hours 40 minutes, affecting Inbound Voice Interactions and Inbound Voice Interactions, on December 22, 2025.
This issue has been resolved. We are now working to generate a full root cause analysis, which will be shared in the form of an Incident Report with affected customers.
Affected components
Update timeline
- investigating Dec 22, 2025, 09:07 AM UTC
We are currently aware of an ongoing issue affecting inbound calls to certain number ranges. Our Incident Management team is investigating the issue with priority.
- monitoring Dec 22, 2025, 12:52 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
- resolved Dec 22, 2025, 04:48 PM UTC
This issue has been resolved. We are now working to generate a full root cause analysis, which will be shared in the form of an Incident Report with affected customers.
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