Vonage incident

IR27470 - Interactions not being delivered

Ongoing since 11:56 AM UTC, affecting Inbound Voice Interactions and Outbound Voice Interactions.

investigating Nov 02, 2026, 01:30 PM UTC

We are working to resolve the issue that may be impacting your interactions not being delivered. We'll continue to provide further updates here within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Started
Nov 02, 2026, 11:56 AM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Nov 02, 2026, 11:56 AM UTC

Affected components

Inbound Voice InteractionsOutbound Voice Interactions

Update timeline

  1. investigating Nov 02, 2026, 11:56 AM UTC

    We are aware of issues that may be impacting your interactions not being delivered. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  2. investigating Nov 02, 2026, 01:30 PM UTC

    We are working to resolve the issue that may be impacting your interactions not being delivered. We'll continue to provide further updates here within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

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