Vonage API incident

USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator

Resolved after 3 hours 25 minutes, affecting SMS North America, on November 12, 2026.

monitoring Nov 12, 2026, 03:35 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 12, 2026, 01:14 AM UTC
Resolved
Nov 12, 2026, 04:40 AM UTC
Duration
3h 25m
Detected by Pingoru
Nov 12, 2026, 01:14 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Nov 12, 2026, 01:14 AM UTC

    Please be advised that we are observing SMS delivery degradation for 10dlc towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Nov 12, 2026, 03:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2026, 04:40 AM UTC

    This incident has been resolved.

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