Vonage API incident

France SMS - Delivery Degradation towards Bouygues Telecom

Resolved after 1 hour 18 minutes, affecting SMS Europe, on November 10, 2026.

monitoring Nov 10, 2026, 10:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 09:37 AM UTC
Resolved
Nov 10, 2026, 10:56 AM UTC
Duration
1h 18m
Detected by Pingoru
Nov 10, 2026, 09:37 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Nov 10, 2026, 09:37 AM UTC

    We are currently observing SMS delivery degradation towards France Bouygues Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Nov 10, 2026, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2026, 10:56 AM UTC

    This incident has been resolved.

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