Ongoing since 10:23 AM UTC, affecting Voice API and SIP Trunking.
Vonage services continue to show signs of recovery following today's interruption to PSTN/SIP connectivity in the APAC region. We are continuing to monitor closely to confirm full stability. We will continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions in the meantime, please contact our support team at https://api.support.vonage.com.
Affected components
Update timeline
- investigating Nov 10, 2026, 10:23 AM UTC
We are aware of issues that may be impacting PSTN/SIP connectivity in the APAC region. We are actively investigating and working to resolve this as quickly as possible. We will provide a further update within 2 hours. Thank you for your patience and understanding. If you have any questions in the meantime, please contact our support team at https://api.support.vonage.com.
- monitoring Nov 10, 2026, 11:25 AM UTC
Vonage services continue to show signs of recovery following today's interruption to PSTN/SIP connectivity in the APAC region. We are continuing to monitor closely to confirm full stability. We will continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions in the meantime, please contact our support team at https://api.support.vonage.com.
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