Vonage API incident

France Silent Authentication - Service degradation affecting Bouygues Telecom networks

Resolved after 2 hours 22 minutes, affecting Verify SilentAuth Europe, on November 10, 2026.

monitoring Nov 10, 2026, 09:05 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 07:09 AM UTC
Resolved
Nov 10, 2026, 09:31 AM UTC
Duration
2h 22m
Detected by Pingoru
Nov 10, 2026, 07:09 AM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Nov 10, 2026, 07:09 AM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting Bouygues Telecom Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Nov 10, 2026, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2026, 09:31 AM UTC

    This incident has been resolved.

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