Vonage API incident
Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren
Ongoing since 04:39 AM UTC, affecting SMS APAC.
We are currently observing SMS delivery degradation towards Indonesia network XL Axiata and Smartfren. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Affected components
Update timeline
- investigating Nov 10, 2026, 04:39 AM UTC
We are currently observing SMS delivery degradation towards Indonesia network XL Axiata and Smartfren. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
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