Vlens incident

NTRA is currently experiencing a partial outage affecting Etisalat and WE numbers.

Resolved after 1 hour 38 minutes, affecting NTRA, on September 23, 2026.

resolved Sep 23, 2026, 07:47 AM UTC

The issue affecting NTRA inquiries for Etisalat and WE numbers has been resolved. Services are now operating normally, and inquiries are being processed successfully.

Started
Sep 23, 2026, 06:09 AM UTC
Resolved
Sep 23, 2026, 07:47 AM UTC
Duration
1h 38m
Detected by Pingoru
Sep 23, 2026, 06:09 AM UTC

Affected components

NTRA

Update timeline

  1. investigating Sep 23, 2026, 06:09 AM UTC

    Users may receive a Service Error, and affected NTRA inquiries will fail. The FRA team has been informed and is currently investigating the issue. We will provide further updates as they become available.

  2. resolved Sep 23, 2026, 07:47 AM UTC

    The issue affecting NTRA inquiries for Etisalat and WE numbers has been resolved. Services are now operating normally, and inquiries are being processed successfully.

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