Vlens incident

Vodafone’s SMS service is currently experiencing a high error rate and increased latency.

Vlens experienced a minor incident on October 11, 2026 affecting OTP, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started: Oct 11, 2026, 01:16 PM UTC
Resolved: Oct 11, 2026, 02:19 PM UTC
Duration: 1h 2m
Detected by Pingoru: Oct 11, 2026, 01:16 PM UTC

Affected components

OTP

Update timeline

investigating Oct 11, 2026, 01:16 PM UTC

Status: Investigating Vodafone’s SMS service is currently experiencing a high error rate and increased latency, which may impact OTP delivery. We are actively monitoring the situation and will provide updates as they become available. Affected components OTP (Degraded performance)
resolved Oct 11, 2026, 02:19 PM UTC

Status: Resolved We are no longer observing errors or increased latency from Vodafone’s SMS service. OTP delivery appears to have returned to normal. We will continue monitoring to ensure service stability. Affected components OTP (Operational)