Vlens experienced a minor incident on October 12, 2026 affecting NTRA and CSO and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2026, 01:02 PM UTC
Status: Investigating NTRA and CSO inquiry services are currently unavailable, and affected inquiries may fail during this period. Our engineering team is engaged and investigating. We will provide updates as soon as more information becomes available. Affected components CSO (Full outage) NTRA (Full outage) Contract Storage (Full outage)
- identified Oct 12, 2026, 01:24 PM UTC
Status: Identified We are currently experiencing a connectivity issue affecting communication with FRA services. As a result, NTRA inquiries, CSO inquiries, and Contract Storage services are currently unavailable. We are in continuous coordination with the FRA team and working to restore normal service as soon as possible. Further updates will follow. Affected components Contract Storage (Full outage) CSO (Full outage) NTRA (Full outage)
- resolved Oct 12, 2026, 01:36 PM UTC
Status: Resolved The connectivity issue affecting NTRA, CSO, and Contract Storage services has been resolved following coordination with the FRA team. All affected services are now operating normally. We will continue monitoring to ensure stability. Affected components CSO (Operational) NTRA (Operational) Contract Storage (Operational)