Virtuous incident

Virtuous Analytics: Temporary Sync Issue Affecting Data from 6/24/26

Minor Resolved View vendor source →

Virtuous experienced a minor incident on June 26, 2026 affecting Analytics and CRM+, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 02:37 PM UTC
Resolved
Jun 29, 2026, 12:04 PM UTC
Duration
2d 21h
Detected by Pingoru
Jun 26, 2026, 02:37 PM UTC

Affected components

AnalyticsCRM+

Update timeline

  1. investigating Jun 26, 2026, 02:37 PM UTC

    Data added after 1:30 PM PT yesterday was not synced because the nightly run failed. We’re actively investigating, and our engineering team is reviewing the data pipelines and sync processes to implement a fix.

  2. investigating Jun 26, 2026, 09:16 PM UTC

    We are currently processing the sync. Our estimated time to resolution is approximately 3 hours. We appreciate your patience while this is being resolved.

  3. resolved Jun 29, 2026, 12:04 PM UTC

    This issue is resolved. We appreciate your patience while we worked on this matter. Please reach out to our support team with further questions about this item if needed.