Resolved after 4 days 23 hours, affecting Integrations and CRM+, on October 22, 2026.
We are investigating an issue causing delays in data syncing between Raise and CRM. As a result, donations and other updates made in Raise may take longer than usual to appear in CRM. Customers may also experience delays in donation confirmation emails and scheduled reporting sends. Our team is actively investigating the issue and working to restore normal processing. We will provide updates as more information becomes available.
Affected components
Update timeline
- resolved Oct 22, 2026, 10:49 AM UTC
The delay with the Virtuous Raise integration has been resolved.
- investigating Oct 22, 2026, 05:43 PM UTC
We are investigating an issue causing delays in data syncing between Raise and CRM. As a result, donations and other updates made in Raise may take longer than usual to appear in CRM. Customers may also experience delays in donation confirmation emails and scheduled reporting sends. Our team is actively investigating the issue and working to restore normal processing. We will provide updates as more information becomes available.
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