Virtuous incident
Virtuous Analytics: Temporary Sync Issue Affecting Data from 6/24/26
Virtuous experienced a minor incident on June 25, 2026 affecting Analytics and CRM+, lasting 21h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 02:30 PM UTC
We’re aware of the sync issue and are actively looking into it. Our engineering team is reviewing the data pipelines and sync processes to deploy a fix.
- investigating Jun 25, 2026, 05:45 PM UTC
We are currently processing the sync. Our estimated time to resolution is approximately 5.5 hours. We appreciate your patience while this is being resolved.
- investigating Jun 25, 2026, 09:01 PM UTC
Our estimated resolution time is around 5:00 PM AZ. We appreciate your patience and will continue to share updates as they become available.
- resolved Jun 26, 2026, 11:46 AM UTC
This issue was resolved yesterday around 5:00 PM AZ. We appreciate your patience while we worked on this matter. Please reach out to our support team with further questions on this item if needed.