Virtuagym Outage History

Virtuagym is up right now

There were 3 Virtuagym outages since February 5, 2026 totaling 10h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.virtuagym.com

Major March 17, 2026

Activity-Instances Database Connection Exhaustion

Detected by Pingoru
Mar 17, 2026, 04:17 PM UTC
Resolved
Mar 16, 2026, 05:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 17, 2026, 04:17 PM UTC

    Our activity-instances database experienced connection exhaustion during peak traffic, causing errors on mobile API endpoints (food, activity, plans) and Fitbit sync. Idle connections accumulated beyond the server's limit, leading to rejected requests and degraded performance. The issue has been resolved by adjusting connection timeout and limit parameters. All services are operating normally.

Read the full incident report →

Major February 5, 2026

Intermittent Database Load Issues

Detected by Pingoru
Feb 05, 2026, 04:03 PM UTC
Resolved
Feb 05, 2026, 08:48 PM UTC
Duration
4h 45m
Affected: WebsiteMobile AppsAPI
Timeline · 4 updates
  1. investigating Feb 05, 2026, 04:03 PM UTC

    We identified an issue affecting payment processing, primarily related to Mollie payments which has increased system load following a third party outage. We are currently investigating.

  2. monitoring Feb 05, 2026, 04:20 PM UTC

    As a result of a payment provider outage, a large number of requests were sent to our payment webhook endpoint, which led to increased database load. We have reduced the number of workers processing these requests to prevent further overload and stabilize the system.

  3. monitoring Feb 05, 2026, 05:58 PM UTC

    Performance levels have now stabilised but we keep on monitoring in the following hours to act if necessary.

  4. resolved Feb 05, 2026, 08:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 5, 2026

Mollie - iDEAL Payments Failing via Invoice Payment Links

Detected by Pingoru
Feb 05, 2026, 10:50 AM UTC
Resolved
Feb 05, 2026, 04:18 PM UTC
Duration
5h 27m
Affected: Website
Timeline · 3 updates
  1. identified Feb 05, 2026, 10:50 AM UTC

    We are investigating an issue where some iDEAL payments made via invoice payment links fail when clients are not logged in. The cause has been identified and a fix is currently being worked on.

  2. monitoring Feb 05, 2026, 02:23 PM UTC

    We have deployed a fix for the issue and are actively monitoring the system to ensure stability. At this time, all services are operating as expected.

  3. resolved Feb 05, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

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