Virtuagym is currently experiencing a major incident affecting Mobile Apps, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 08:23 AM UTC
We are currently experiencing an issue affecting all Android applications, including Fitness, Food, Coach, Touch, and Custom Mobile Apps (CMA). Due to a connectivity problem, users may be unable to log in, sync data, view schedules, or access other app features and services. Our team has identified the cause and released a fix, which is currently being rolled out through updated app versions. For our standard Android apps (Fitness, Food, Coach, and Touch), the update is currently being made available to users. Custom Mobile Apps (CMA) are also affected. The rollout of updated CMA versions is currently in progress and remains our highest priority. We will continue to provide updates on this page as more information becomes available. We sincerely apologize for the inconvenience and appreciate your patience while we work to fully resolve this issue.
- investigating Jun 10, 2026, 08:25 AM UTC
We are continuing to investigate this issue.
- identified Jun 10, 2026, 08:26 AM UTC
The issue has been identified and a fix is being implemented.