Virtuagym experienced a notice incident on October 20, 2025 affecting Website and Mobile Apps and 1 more component, lasting 21h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 09:55 AM UTC
We are monitoring a widespread AWS outage (https://health.aws.amazon.com/health/status) that may impact parts of our platform. At this time, we have not observed any platform degradation, but we are actively assessing our systems and will update if any impact occurs.
- monitoring Oct 20, 2025, 03:35 PM UTC
We are continuing to monitor the widespread AWS outage (https://health.aws.amazon.com/health/status). At this time, all components of our platform remain fully operational and we have received no reports of degraded performance or connectivity issues. We will keep monitoring the situation closely and will provide further updates if anything changes.
- resolved Oct 21, 2025, 07:44 AM UTC
The downstream provider has resolved their incident.