Virtuagym experienced a minor incident on July 1, 2026 affecting Website, lasting 10h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Jul 01, 2026, 07:39 AM UTC
We're currently investigating an issue that is preventing customers from downloading SEPA files. We expect to identify the reason and issue a fix as soon as possible. Apologies for the inconvenience that this is bringing.
- monitoring Jul 01, 2026, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 05:53 PM UTC
This incident has been resolved.