Virtuagym experienced a critical incident on September 28, 2026 affecting Website and Mobile Apps and 1 more component, lasting 18h 27m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteMobile AppsAPI
Update timeline
- investigating Sep 28, 2026, 01:40 PM UTC
We’re currently experiencing an outage in the Appointment Schedule. Our team is investigating the issue and working to restore normal performance as soon as possible.
- monitoring Sep 28, 2026, 03:02 PM UTC
We identified the issue and deployed a fix. The Appointment Schedule should now be working as expected again. We’ll continue to monitor the situation closely to make sure the issue does not occur again.
- resolved Sep 29, 2026, 08:07 AM UTC
The incident has been resolved.