vGRID experienced a minor incident on June 3, 2026 affecting NZ - vGRID App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
NZ - vGRID App
Update timeline
- identified Jun 02, 2026, 11:03 PM UTC
Status: Identified We have identified an issue with vGRID Vault for NZ Police for public to upload cases through the portal. We are working on this and expect to have it resolved shortly. Affected components NZ - vGRID App (Degraded performance)
- monitoring Jun 02, 2026, 11:46 PM UTC
Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Operational)
- resolved Jun 03, 2026, 12:18 AM UTC
Status: Resolved This incident has now been resolved. f you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational)