vGRID incident

Public Vault Issues

Resolved after 42 minutes, affecting 🇳🇿 New Zealand (NZ - vGRID App), on June 2, 2026.

resolved Jun 03, 2026, 12:18 AM UTC

This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777.

Started
Jun 02, 2026, 11:03 PM UTC
Resolved
Jun 02, 2026, 11:46 PM UTC
Duration
42m
Detected by Pingoru
Jun 02, 2026, 11:03 PM UTC

Affected components

🇳🇿 New Zealand (NZ - vGRID App)

Update timeline

  1. identified Jun 02, 2026, 11:03 PM UTC

    We have identified an issue with vGRID Vault for NZ Police for public to upload cases through the portal. We are working on this and expect to have it resolved shortly.

  2. monitoring Jun 02, 2026, 11:46 PM UTC

    We have implemented a fix, and are monitoring the results.

  3. resolved Jun 03, 2026, 12:18 AM UTC

    This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777.

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