vGRID experienced a minor incident on October 2, 2026 affecting NZ - vGRID App, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
NZ - vGRID App
Update timeline
- investigating Oct 02, 2026, 11:26 PM UTC
Status: Investigating We are investigating this incident and will provide an update shortly. Affected components NZ - vGRID App (Degraded performance)
- monitoring Oct 03, 2026, 12:50 AM UTC
Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Degraded performance)
- resolved Oct 03, 2026, 01:00 AM UTC
Status: Resolved This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational)