vGRID Outage History

vGRID is up right now

vGRID had 8 outages in the last 2 years totaling 69h 8m of downtime — averaging 0.3 incidents per month.

There were 8 vGRID outages since October 31, 2025 totaling 69h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vgrid.io

Minor September 15, 2026

vGRID Issues

Detected by Pingoru
Sep 15, 2026, 02:24 AM UTC
Resolved
Sep 15, 2026, 02:24 AM UTC
Duration
—
Affected: NZ - ANPR EngineNZ - vGRID App
Timeline · 4 updates
  1. investigating Sep 15, 2026, 12:36 AM UTC

    Status: Investigating We are investigating this incident and will provide an update shortly. Affected components NZ - vGRID App (Partial outage) NZ - ANPR Engine (Partial outage)

  2. identified Sep 15, 2026, 12:44 AM UTC

    Status: Identified We have identified the cause of this incident and will provide an update shortly. Affected components NZ - ANPR Engine (Partial outage) NZ - vGRID App (Partial outage)

  3. monitoring Sep 15, 2026, 12:48 AM UTC

    Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Operational) NZ - ANPR Engine (Operational)

  4. resolved Sep 15, 2026, 02:24 AM UTC

    Status: Resolved This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational) NZ - ANPR Engine (Operational)

Read the full incident report →

Minor September 6, 2026

NZ Emergency Maintenance

Detected by Pingoru
Sep 06, 2026, 06:10 AM UTC
Resolved
Sep 06, 2026, 06:10 AM UTC
Duration
—
Affected: NZ - ANPR EngineNZ - vGRID App
Timeline · 2 updates
  1. identified Sep 06, 2026, 05:05 AM UTC

    Status: Identified We're undergoing some emergency maintenance on our infrastructure. We do not expect any outages - this is a cautionary alert only Affected components NZ - vGRID App (Degraded performance) NZ - ANPR Engine (Degraded performance)

  2. resolved Sep 06, 2026, 06:10 AM UTC

    Status: Resolved This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777 "+64 9 281 9777": tel:+6492819777. Affected components NZ - vGRID App (Operational) NZ - ANPR Engine (Operational)

Read the full incident report →

Minor June 3, 2026

Public Vault Issues

Detected by Pingoru
Jun 03, 2026, 12:18 AM UTC
Resolved
Jun 03, 2026, 12:18 AM UTC
Duration
—
Affected: NZ - vGRID App
Timeline · 3 updates
  1. identified Jun 02, 2026, 11:03 PM UTC

    Status: Identified We have identified an issue with vGRID Vault for NZ Police for public to upload cases through the portal. We are working on this and expect to have it resolved shortly. Affected components NZ - vGRID App (Degraded performance)

  2. monitoring Jun 02, 2026, 11:46 PM UTC

    Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Operational)

  3. resolved Jun 03, 2026, 12:18 AM UTC

    Status: Resolved This incident has now been resolved. f you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational)

Read the full incident report →

Minor March 30, 2026

NZ Police Stolen List delays

Detected by Pingoru
Mar 30, 2026, 01:55 AM UTC
Resolved
Mar 30, 2026, 01:55 AM UTC
Duration
—
Affected: NZ - ANPR Engine
Timeline · 2 updates
  1. identified Mar 29, 2026, 09:56 PM UTC

    Status: Identified We are not receiving the stolen vehicle list from NZ Police, so alerts in vGRID are from an outdated list on 28th March. Police are looking into this and we will provide updates as this progresses. Affected components NZ - ANPR Engine (Degraded performance)

  2. resolved Mar 30, 2026, 01:55 AM UTC

    Status: Resolved This incident has now been resolved Affected components NZ - ANPR Engine (Operational)

Read the full incident report →