vGRID Outage History

vGRID is up right now

vGRID had 10 outages in the last 2 years totaling 78h 44m of downtime — averaging 0.4 incidents per month.

There were 10 vGRID outages since July 4, 2025 totaling 78h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vgrid.io

Minor June 3, 2026

Public Vault Issues

Detected by Pingoru
Jun 03, 2026, 12:18 AM UTC
Resolved
Jun 03, 2026, 12:18 AM UTC
Duration
—
Affected: NZ - vGRID App
Timeline · 3 updates
  1. identified Jun 02, 2026, 11:03 PM UTC

    Status: Identified We have identified an issue with vGRID Vault for NZ Police for public to upload cases through the portal. We are working on this and expect to have it resolved shortly. Affected components NZ - vGRID App (Degraded performance)

  2. monitoring Jun 02, 2026, 11:46 PM UTC

    Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Operational)

  3. resolved Jun 03, 2026, 12:18 AM UTC

    Status: Resolved This incident has now been resolved. f you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational)

Read the full incident report →

Minor May 4, 2026

vGRID Issues

Detected by Pingoru
May 04, 2026, 08:53 PM UTC
Resolved
May 04, 2026, 08:53 PM UTC
Duration
—
Affected: AU - ANPR EngineAU - vGRID App
Timeline · 3 updates
  1. investigating May 04, 2026, 08:32 PM UTC

    Status: Investigating We are investigating this incident and will provide an update shortly. Affected components AU - ANPR Engine (Partial outage) AU - vGRID App (Partial outage)

  2. monitoring May 04, 2026, 08:41 PM UTC

    Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components AU - ANPR Engine (Degraded performance) AU - vGRID App (Degraded performance)

  3. resolved May 04, 2026, 08:53 PM UTC

    Status: Resolved This incident has now been resolved. Affected components AU - vGRID App (Operational) AU - ANPR Engine (Operational)

Read the full incident report →

Minor March 30, 2026

NZ Police Stolen List delays

Detected by Pingoru
Mar 30, 2026, 01:55 AM UTC
Resolved
Mar 30, 2026, 01:55 AM UTC
Duration
—
Affected: NZ - ANPR Engine
Timeline · 2 updates
  1. identified Mar 29, 2026, 09:56 PM UTC

    Status: Identified We are not receiving the stolen vehicle list from NZ Police, so alerts in vGRID are from an outdated list on 28th March. Police are looking into this and we will provide updates as this progresses. Affected components NZ - ANPR Engine (Degraded performance)

  2. resolved Mar 30, 2026, 01:55 AM UTC

    Status: Resolved This incident has now been resolved Affected components NZ - ANPR Engine (Operational)

Read the full incident report →