vGRID Outage History
vGRID is up right nowPingoru has recorded 11 incidents for vGRID: 10 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 2 | 3 of 744 (0%) |
| November 2026 | 0 | 0 of 140 (0%) |
Incidents, newest first
Minor October 13, 2026 vGRID Streams Issue for NZ Police 58m 🇳🇿 New Zealand (NZ - vGRID App)
Started Oct 13, 2026, 09:34 PM UTC· resolved Oct 13, 2026, 10:33 PM UTC
- investigating Oct 13, 2026, 09:34 PM UTC
We are investigating issues with vGRID Streams not loading properly for NZ Police Users. We will provide an update shortly
- monitoring Oct 13, 2026, 10:33 PM UTC
We have implemented a fix, and are monitoring the results.
- resolved Oct 13, 2026, 11:16 PM UTC
This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 977 or +61 2 5022 9777.
Minor October 2, 2026 Police Feeds offline 1h 33m 🇳🇿 New Zealand (NZ - vGRID App)
Started Oct 02, 2026, 11:26 PM UTC· resolved Oct 03, 2026, 01:00 AM UTC
- investigating Oct 02, 2026, 11:26 PM UTC
We are investigating this incident and will provide an update shortly.
- monitoring Oct 03, 2026, 12:50 AM UTC
We have implemented a fix, and are monitoring the results.
- resolved Oct 03, 2026, 01:00 AM UTC
This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777.
Major September 15, 2026 vGRID Issues 11m 🇳🇿 New Zealand (NZ - ANPR Engine), 🇳🇿 New Zealand (NZ - vGRID App)
Started Sep 15, 2026, 12:36 AM UTC· resolved Sep 15, 2026, 12:48 AM UTC
- investigating Sep 15, 2026, 12:36 AM UTC
We are investigating this incident and will provide an update shortly.
- identified Sep 15, 2026, 12:44 AM UTC
We have identified the cause of this incident and will provide an update shortly.
- monitoring Sep 15, 2026, 12:48 AM UTC
We have implemented a fix, and are monitoring the results.
- resolved Sep 15, 2026, 02:24 AM UTC
This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777.
Minor September 6, 2026 NZ Emergency Maintenance 1h 5m 🇳🇿 New Zealand (NZ - ANPR Engine), 🇳🇿 New Zealand (NZ - vGRID App)
Started Sep 06, 2026, 05:05 AM UTC· resolved Sep 06, 2026, 06:10 AM UTC
- identified Sep 06, 2026, 05:05 AM UTC
We're undergoing some emergency maintenance on our infrastructure. We do not expect any outages - this is a cautionary alert only
- resolved Sep 06, 2026, 06:10 AM UTC
This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777 "+64 9 281 9777": tel:+6492819777.
Minor June 2, 2026 Public Vault Issues 42m 🇳🇿 New Zealand (NZ - vGRID App)
Started Jun 02, 2026, 11:03 PM UTC· resolved Jun 02, 2026, 11:46 PM UTC
- identified Jun 02, 2026, 11:03 PM UTC
We have identified an issue with vGRID Vault for NZ Police for public to upload cases through the portal. We are working on this and expect to have it resolved shortly.
- monitoring Jun 02, 2026, 11:46 PM UTC
We have implemented a fix, and are monitoring the results.
- resolved Jun 03, 2026, 12:18 AM UTC
This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777.
Major May 4, 2026 vGRID Issues 21m 🇦🇺 Australia (AU - ANPR Engine), 🇦🇺 Australia (AU - vGRID App)
Started May 04, 2026, 08:32 PM UTC· resolved May 04, 2026, 08:53 PM UTC
- investigating May 04, 2026, 08:32 PM UTC
We are investigating this incident and will provide an update shortly.
- monitoring May 04, 2026, 08:41 PM UTC
We have implemented a fix, and are monitoring the results.
- resolved May 04, 2026, 08:53 PM UTC
This incident has now been resolved.
Minor March 29, 2026 NZ Police Stolen List delays 3h 58m 🇳🇿 New Zealand (NZ - ANPR Engine)
Started Mar 29, 2026, 09:56 PM UTC· resolved Mar 30, 2026, 01:55 AM UTC
- identified Mar 29, 2026, 09:56 PM UTC
We are not receiving the stolen vehicle list from NZ Police, so alerts in vGRID are from an outdated list on 28th March. Police are looking into this and we will provide updates as this progresses.
- resolved Mar 30, 2026, 01:55 AM UTC
This incident has now been resolved
Major January 21, 2026 vGRID Issues - NZ Police 2h 49m
Started Jan 21, 2026, 11:12 PM UTC· resolved Jan 22, 2026, 02:02 AM UTC
No vendor updates were posted for this incident.
Major December 8, 2025 Issues with ANPR access from NZ Police to shared sites 2m
Started Dec 08, 2025, 08:10 PM UTC· resolved Dec 08, 2025, 08:13 PM UTC
No vendor updates were posted for this incident.
Minor November 9, 2025 ANPR Alert Images are Showing as Black 2h 53m
Started Nov 09, 2025, 08:43 PM UTC· resolved Nov 09, 2025, 11:36 PM UTC
No vendor updates were posted for this incident.
Major October 31, 2025 CCTV Streaming for WA Police 2d 15h
Started Oct 31, 2025, 05:36 AM UTC· resolved Nov 02, 2025, 08:59 PM UTC
No vendor updates were posted for this incident.