vGRID experienced a minor incident on September 15, 2026 affecting NZ - ANPR Engine and NZ - vGRID App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 12:36 AM UTC
Status: Investigating We are investigating this incident and will provide an update shortly. Affected components NZ - vGRID App (Partial outage) NZ - ANPR Engine (Partial outage)
- identified Sep 15, 2026, 12:44 AM UTC
Status: Identified We have identified the cause of this incident and will provide an update shortly. Affected components NZ - ANPR Engine (Partial outage) NZ - vGRID App (Partial outage)
- monitoring Sep 15, 2026, 12:48 AM UTC
Status: Monitoring We have implemented a fix, and are monitoring the results. Affected components NZ - vGRID App (Operational) NZ - ANPR Engine (Operational)
- resolved Sep 15, 2026, 02:24 AM UTC
Status: Resolved This incident has now been resolved. If you have any queries, please contact [email protected] or call our support desk on +64 9 281 9777: tel:+6492819777. Affected components NZ - vGRID App (Operational) NZ - ANPR Engine (Operational)