Vetspire incident

IHD Ordering Delay

Minor Vendor's status page →

Resolved after 20 hours 6 minutes, affecting IDEXX VetConnectPlus & In-House Labs, on January 19, 2026.

monitoring Jan 19, 2026, 04:22 PM UTC

Per Idexx, delays in IHD orders are recovering and they are monitoring the recovery.

Started
Jan 19, 2026, 04:05 PM UTC
Resolved
Jan 20, 2026, 12:11 PM UTC
Duration
20h 6m
Detected by Pingoru
Jan 19, 2026, 04:05 PM UTC

Affected components

IDEXX VetConnectPlus & In-House Labs

Update timeline

  1. investigating Jan 19, 2026, 04:05 PM UTC

    Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

  2. monitoring Jan 19, 2026, 04:22 PM UTC

    Per Idexx, delays in IHD orders are recovering and they are monitoring the recovery.

  3. resolved Jan 20, 2026, 12:11 PM UTC

    This incident has been resolved.

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