Vetspire incident

Idexx Outage

Critical Resolved View vendor source →

Vetspire experienced a critical incident on September 16, 2026 affecting IDEXX VetConnectPlus & In-House Labs, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 09:06 PM UTC
Resolved
Sep 16, 2026, 10:03 PM UTC
Duration
57m
Detected by Pingoru
Sep 16, 2026, 09:06 PM UTC

Affected components

IDEXX VetConnectPlus & In-House Labs

Update timeline

  1. investigating Sep 16, 2026, 09:06 PM UTC

    Idexx is currently experiencing an outage affecting several PIMS including Vetspire. This outage affects the ability to order in house and reference diagnostics. You can follow their status page for updates at https://status.idexxsoftware.com/

  2. resolved Sep 16, 2026, 10:03 PM UTC

    This incident has been resolved.