Vetspire incident

Unable to accept cash payments with change with round down feature enabled

Minor Vendor's status page →

Resolved after 1 day 20 hours, affecting Billing, on July 15, 2026.

identified Jul 16, 2026, 11:04 AM UTC

We have identified the cause of this issue and are working to implement a fix.

Started
Jul 15, 2026, 08:02 PM UTC
Resolved
Jul 17, 2026, 04:30 PM UTC
Duration
1d 20h
Detected by Pingoru
Jul 15, 2026, 08:02 PM UTC

Affected components

Billing

Update timeline

  1. investigating Jul 15, 2026, 08:02 PM UTC

    Currently Investigating: Error message appears when taking a cash payment when "rounding on cash invoices" is enabled.

  2. identified Jul 16, 2026, 11:04 AM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. resolved Jul 17, 2026, 04:30 PM UTC

    This incident has been resolved.

Your product runs on more than Vetspire

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →