Vetspire incident

Expiration Dates are not printing on RX label

Notice Resolved View vendor source →

Vetspire experienced a notice incident on May 20, 2026 affecting Medication Label, lasting 5d 20h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 06:04 PM UTC
Resolved
May 26, 2026, 02:07 PM UTC
Duration
5d 20h
Detected by Pingoru
May 20, 2026, 06:04 PM UTC

Affected components

Medication Label

Update timeline

  1. investigating May 20, 2026, 06:04 PM UTC

    We are investigating an issue were Expiration Dates are not displaying on RX labels. Our team is actively working on this issue.

  2. identified May 21, 2026, 11:06 AM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. monitoring May 22, 2026, 01:40 PM UTC

    We have released a fix for this issue and are continuing to closely monitor.

  4. resolved May 26, 2026, 02:07 PM UTC

    This incident has been resolved.