Vetspire incident

Toast Error for adding/editing exp date in a medication

Notice Resolved View vendor source →

Vetspire experienced a notice incident on May 20, 2026 affecting Medication Label, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 11:00 AM UTC
Resolved
May 20, 2026, 03:41 PM UTC
Duration
4h 41m
Detected by Pingoru
May 20, 2026, 11:00 AM UTC

Affected components

Medication Label

Update timeline

  1. investigating May 20, 2026, 03:35 PM UTC

    We are aware of and investigating an issue that when manually adding an expiration date on an RX label produces a Toast error.

  2. identified May 20, 2026, 03:36 PM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. monitoring May 20, 2026, 03:36 PM UTC

    We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features.

  4. resolved May 20, 2026, 03:41 PM UTC

    This incident has been resolved.