Vetspire incident

SEV2: Compliance Dashboard Contact Column Icons Not Working

Resolved after 3 days 20 hours, affecting Vetspire UI, on June 23, 2025.

monitoring Jun 25, 2025, 12:29 PM UTC

A fix was deployed, and we are monitoring.

Started
Jun 23, 2025, 05:49 PM UTC
Resolved
Jun 27, 2025, 02:03 PM UTC
Duration
3d 20h
Detected by Pingoru
Jun 23, 2025, 05:49 PM UTC

Affected components

Vetspire UI

Update timeline

  1. investigating Jun 23, 2025, 05:49 PM UTC

    We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent. The bug is consistently reproducible and appears to be related to the last release . Our team is investigating Next update within 24 hours.

  2. investigating Jun 23, 2025, 06:02 PM UTC

    We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent. The bug is consistently reproducible and appears to be related to the last release . Our team is investigating

  3. monitoring Jun 25, 2025, 12:29 PM UTC

    A fix was deployed, and we are monitoring.

  4. resolved Jun 27, 2025, 02:03 PM UTC

    This incident has been resolved.

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