Vertex incident

Vertex Certificate Center - Feature Degradation - Bulk Uploads

Vertex experienced a notice incident on August 27, 2026 affecting Vertex Certificate Center, lasting 43m. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2026, 05:18 PM UTC
Resolved: Aug 27, 2026, 06:01 PM UTC
Duration: 43m
Detected by Pingoru: Aug 27, 2026, 05:18 PM UTC

Affected components

Vertex Certificate Center

Update timeline

investigating Aug 27, 2026, 05:18 PM UTC

Vertex has identified a feature degradation within Certificate Center that results in bulk uploads not processing. Vertex's incident response team is working on a resolution and will provide updates here. If you have any questions, please submit a case in the Vertex Community.
monitoring Aug 27, 2026, 05:50 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 27, 2026, 06:01 PM UTC

This incident has been resolved.