Vertex incident

Vertex Certificate Center - Functionality Degradation

Minor Resolved View vendor source →

Vertex experienced a minor incident on October 30, 2025 affecting Vertex Certificate Center, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 07:30 PM UTC
Resolved
Oct 30, 2025, 07:58 PM UTC
Duration
27m
Detected by Pingoru
Oct 30, 2025, 07:30 PM UTC

Affected components

Vertex Certificate Center

Update timeline

  1. investigating Oct 30, 2025, 07:30 PM UTC

    Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.

  2. identified Oct 30, 2025, 07:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2025, 07:58 PM UTC

    This incident has been resolved.