Vertex incident

Vertex Certificate Center Service Disruption

Minor Resolved View vendor source →
Started
Feb 13, 2026, 05:31 PM UTC
Resolved
Feb 13, 2026, 06:49 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 13, 2026, 05:31 PM UTC

Affected components

Vertex Certificate Center

Update timeline

  1. investigating Feb 13, 2026, 05:31 PM UTC

    Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.

  2. investigating Feb 13, 2026, 05:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 13, 2026, 06:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2026, 06:49 PM UTC

    This incident has been resolved.

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