Vertex experienced a minor incident on February 13, 2026 affecting Vertex Certificate Center, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Vertex Certificate Center
Update timeline
- investigating Feb 13, 2026, 05:31 PM UTC
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
- investigating Feb 13, 2026, 05:35 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 13, 2026, 06:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2026, 06:49 PM UTC
This incident has been resolved.